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	<title>Bluerant &#187; Customer Service</title>
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	<description>Just like an ant, only bluer...</description>
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		<title>Customer Service IS Marketing</title>
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		<pubDate>Tue, 10 May 2011 00:55:58 +0000</pubDate>
		<dc:creator>David</dc:creator>
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		<description><![CDATA[I&#8217;ve been involved in several debates lately about how you define marketing.  Some of the brightest people I know still mistakenly believe that marketing is the same as advertising and CPC campaigns.  While advertising is one tactic sometimes used in an overall marketing strategy, until you understand that marketing is all about how your company [...]]]></description>
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		<title>Cream Cheese as Customer Service</title>
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		<pubDate>Wed, 23 Sep 2009 18:18:23 +0000</pubDate>
		<dc:creator>David</dc:creator>
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		<category><![CDATA[Customer Service]]></category>

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		<description><![CDATA[Walking the streets of NYC again lately has invariably led me to the doors of one too many bagel places. It&#8217;s been a while since I&#8217;ve had a real choice of where to get those wonderful luscious loops of carbohydrates that are are simply impossible to find in Boulder, CO.  The increased access however has [...]]]></description>
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